Awards Verification Center's Fishy Letters
I have recently received numerous letters from Awards Verification Center, 2400 W. Pioneer Pkwy, Suite 210, Arlington, TX 76013, with toll free numbers 1-800-239-9259, and 1-888-438-9492, informing me that I am an "official prizewinner" in their new Mercedes, BMW, Porsche or $40,000 cash promotion, and that they have been unable to contact me. They are also offering me a 4-day Royal Caribbean Cruise and a long list of other prizes, shopping sprees and cash rewards. How kind of them! I disregarded the first few letters, but they continued to come, and just yesterday I received a yellow envelope labeled "WESTERN MAILGRAM" addressed to me, which was obviously made to look like it came via Western Union, so it must be important.
I decided to do a little research and found a blurb on the Better Business Bureau's site stating that Awards Verification Center (who also has a long list of other known company names) is a company that "sells and operates vacation timeshares at various resort locations. The company sends letters offering one of several free awards to customers who agree to attend a sales presentation for vacation property." Of particular interest is this company's consumer rap sheet which sums up the company's 154 consumer complaints in the last 36 months. The site states, "Our file experience shows that this company has been the subject of complaints alleging misleading or high pressure selling tactics or dissatisfaction with the free award received at sales presentations. Complaints from timeshare owners primarily allege difficulties cancelling contracts, difficulties making reservations for specific dates, or dissatisfaction with resort services." Other folks have also complained about this company. This was not surprising. One guy even decided to have a little fun with them.
"If you have received an award letter from this company, it does not mean that you have won a contest," the BBB says. They caution that this company (whatever name it's going by) will invite people to its high-pressure sales meetings and offer you a vacation package that includes only daytime use of a facility, with overnight accommodations and transportation excluded. Do not give any personal information, credit card numbers or any other information to these types of solicitors. Basically, if it sounds too good to be true, it probably is. (Source: BBB)
UPDATE (9/8/06): I received another letter from Awards Verification Center, and this time, when I called them to request they remove me from their mailing list, they insisted I give them my telephone number. I'm positive they do not have my telephone number (BTW, I used Skype to call them), and I wasn't about to give it to them. They refused to remove me from their unsolicited marketing mailing list.
Comments posted below do not necessarily reflect the opinion of Brian Hall. The reader may gain helpful information by reading about the experiences of others posted here.
I decided to do a little research and found a blurb on the Better Business Bureau's site stating that Awards Verification Center (who also has a long list of other known company names) is a company that "sells and operates vacation timeshares at various resort locations. The company sends letters offering one of several free awards to customers who agree to attend a sales presentation for vacation property." Of particular interest is this company's consumer rap sheet which sums up the company's 154 consumer complaints in the last 36 months. The site states, "Our file experience shows that this company has been the subject of complaints alleging misleading or high pressure selling tactics or dissatisfaction with the free award received at sales presentations. Complaints from timeshare owners primarily allege difficulties cancelling contracts, difficulties making reservations for specific dates, or dissatisfaction with resort services." Other folks have also complained about this company. This was not surprising. One guy even decided to have a little fun with them.
"If you have received an award letter from this company, it does not mean that you have won a contest," the BBB says. They caution that this company (whatever name it's going by) will invite people to its high-pressure sales meetings and offer you a vacation package that includes only daytime use of a facility, with overnight accommodations and transportation excluded. Do not give any personal information, credit card numbers or any other information to these types of solicitors. Basically, if it sounds too good to be true, it probably is. (Source: BBB)
UPDATE (9/8/06): I received another letter from Awards Verification Center, and this time, when I called them to request they remove me from their mailing list, they insisted I give them my telephone number. I'm positive they do not have my telephone number (BTW, I used Skype to call them), and I wasn't about to give it to them. They refused to remove me from their unsolicited marketing mailing list.
Comments posted below do not necessarily reflect the opinion of Brian Hall. The reader may gain helpful information by reading about the experiences of others posted here.
Labels: Consumer Advocacy



45 Comments:
Wow! I just received one of these letters this morning and it did sound to good to be true. I decided to google them, glad I didn't waste time calling them. Thanks Brian.
By
Anonymous, at Sat Mar 25, 12:06:00 PM CST
thanks for the info i appreciate it
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Anonymous, at Sun Mar 26, 11:25:00 PM CST
I got this stupid little blue letter, and I know that you can't win a contest you didn't enter, but I wanted to see what these people were and what they were about. I googled them and here I am. Thanks so much for doing the legwork!
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Anonymous, at Tue Mar 28, 04:59:00 PM CST
I received a call from these people yesterday, I gave the a run for their money. I told them to bring me the 40k and i would take pictures with them and even do a commercial with them. Needless to say they would not go for it so i told them to take my name off their calling list.
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Anonymous, at Thu Mar 30, 09:14:00 AM CST
Gee Thanks to Google i would of not Have found out about this , all thoe i new it is a come on and i am putting it in the shredder now.
Thanks agin to Googles and this site. so don,t call 1-888-587-7544
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Anonymous, at Thu Apr 06, 06:26:00 PM CDT
i recived a letter from the awards varification center about two weeks ago.but it stated i had to contact them within ten days , and did't open it untill yesterday night. my mom said it was a scam but i try to keep a positive frame of mind and called anyways . after talking and setin g up an appointment, i thought i better cheek it out before draging my huband out there . i'm easly fooled but he's not ! he dosen't liked being played with or having his time wasted! i sure am glad i found out becouse having to deal with him would be fare more than a complaint ! but maybe thats what they need , for them to stop !
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Anonymous, at Thu Apr 06, 07:56:00 PM CDT
Thank you, Brian. Save me some potential trouble.
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Anonymous, at Sat Apr 08, 10:43:00 AM CDT
I got the blue letter today and called. I asked if they were timeshare and they denied it. They offered me some fabulous prizes and I was scheduled for tour. Here I am now after work checking it out. The first google hit I got was The BBB (Better Business Bureau). Believe it or not, I think I'll go. I mean I know what to expect the only thing is that the resort is 1 1/2 hours away. They are offering $40 gas voucher with a minimum $10.00 purchase. I've been a salesman for years and know all the tricks, also I've allready survived one of these in Las Vegas. I got free tickets to 2 shows (nose bleed seat). Yes, I'm that cheap.
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Anonymous, at Tue Apr 11, 03:49:00 AM CDT
I knew it was a scam. There is no easy money like this anywhere in the world. I thought I'd do a search on it and here Iam sending a note. Thanks Brian
The power of the WWW
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Anonymous, at Tue Apr 18, 06:53:00 PM CDT
Ditto! I'm sick of all this stuff...STOP KILLING TREES MAN! Thanks Brian for posting all this...
By
Anonymous, at Wed Apr 19, 05:16:00 PM CDT
We recieved a call today from these people, and at the time I told the lady it was just a scam and hung up on her. However when we checked our mail we got one of those stupid, little, blue cards. I thought this must be important. My husband got kind of excited after he examined the signature(he already had the money spent). So I got a little nervous, and I decided to google them. "Here I am". Thanks
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Anonymous, at Fri Apr 21, 12:45:00 AM CDT
Thanks, I literally just hung up with them. It struck me odd because I can't remember entering any drawing for a Mercedes. I had a sneaky feeling it was a timeshare. Went on one in Orlando and received free accomodations and ticket to Walt Disney World. Long story short the short 1 hour meeting turned into a 3 hour blood pressure raising argument. But if you don't attend the meeting and get a piece of papter signed you have to pay for the accomodations and the Disney tickets. Sorry I can't remember the name of the group. But thank you all very much for the infor
By
Anonymous, at Tue Apr 25, 02:13:00 PM CDT
i just got one of these today and decided to check out the sender on the internet. thanks for the info. the story about the guy that went and messed with them was too funny.
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Anonymous, at Wed Apr 26, 12:07:00 PM CDT
The first time I fell for something from the "Awards Verification Center" was that I'd won a mini-Casio piano - all I had to do was send in $14.95 shipping and handling. The mini-Casio piano that arrived was about 4-1/2" long - could have bought at WalMart, Target, Kmart or even the Dollar Store for $1.99! Ah, we live and learn - too bad the internet wasn't around then! Anything this place sends is a scam.
By
Anonymous, at Wed May 10, 08:20:00 AM CDT
Will someone please tell how to get off the calling list of these vermin? It has turned into harassment, with calls a number of times each day .... and I'/m on the "Do Not Call" list.
By
Anonymous, at Thu May 18, 01:16:00 PM CDT
I almost fell for the little blue card, but something told me to look it up. Thanks for the info I highly appreciate it.
By
Anonymous, at Wed Jun 14, 06:28:00 PM CDT
I love using Yahoo and the internet to research stuff. We received a cute little enticing blue card. Thank you for you post with information regarding the Awards Verification Center. You really saved me a lot of research time.
By
Anonymous, at Tue Jun 20, 07:30:00 AM CDT
These people are scum bottom dwellers Thanks for wakeing up the idiots ready to bite on the hook. tom jay
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Anonymous, at Sat Jul 08, 07:33:00 PM CDT
I just got a blue card today. Anyone want to buy Ocean Front Property in Arizona. Just send $1.99 to 1234 Get a Life. If it sounds to good to be true it probably is.
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Anonymous, at Sun Jul 09, 07:03:00 PM CDT
I received a letter from this company today indicating the I had won a prize.It was king of odd because I did not remeber entering a contest for anything recently. I really got excited and scheduled a time with the awards center to make a visit to the resort. Then it hit me at about 11:00 p.m the night before. I went online and googled the company and saw all of these complaints.
By
Anonymous, at Mon Jul 10, 08:06:00 AM CDT
we just got one today as well in Southern New England - thanks for keeping this post up for thos of us who thought to Google it.
By
Anonymous, at Mon Jul 10, 05:16:00 PM CDT
They have been trying to reach my husband for a while now, so finally tonight be husband talk to them. He drilled them with questions, but they kept insisting he would get something out of it. We googled the website they told us to go too and we came upon the BBB, I knew it was fake. They wanted us to drive from MA for a day. Apparently they don'[t realize some of us aren't rich and can't just leave our jobs for this scam.
By
Kim, at Wed Jul 12, 05:28:00 PM CDT
Thanks Brian, I too just received my letter, but I spend the majority of my day skip-tracing company anyway so I pretty aware this "too good to be true". They listed the phone number of 1-800-544-8431.
By
Anonymous, at Thu Aug 03, 02:09:00 PM CDT
I'm getting them in Georgia! Thanks for the heads up as I figured it was a gimmick of course, but thought I would look at the web, just to see what might pull up.
By
Anonymous, at Wed Aug 09, 07:32:00 PM CDT
Gotta love google- Did anyone actually go sit through the sales pitch? I'm curious to know what "prizes" you recieved for sitting through the BS.
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Anonymous, at Thu Aug 10, 05:27:00 PM CDT
Thanks for the info. I received award notification blue postcards (x4) signed by Susan Murray. It gives a 1-800 number to call and speak to Sandra and Kim. For all I know, there may be cats with names. But one thing is sure: it is most likely be one of those scams. The more people know about it the fewer would be fooled.
By
Anonymous, at Mon Aug 21, 09:37:00 PM CDT
Got the blue card from Award Verification Center. Knew it was a scam so threw it away. Got several more and threw them away. Started getting calls after 9:00 p.m. and heard nothing but beeps on the line when I answered to ask them to never call again. Calls repeated every 15 minutes for next hour. Filed complaint with FCC because I am on the Do Not Call registry. Encourage everyone to file a complaint with FCC if they call you at www.donotcall.gov
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Anonymous, at Thu Aug 24, 09:50:00 PM CDT
Just got their stuff. For whatever it's worth, the back side of the "Free Entry" slip does have a lot of small print about 90 minute time share presentations,and concludes: "This advertisement is being used for the purpose of soliciting timeshare sales...the complete offering terms are in an offering plan available from the sponsor." Maybe there were so many complaint they were forced to make some kind of disclosure...
By
Anonymous, at Sat Aug 26, 07:56:00 PM CDT
thnx for this i was about to call them my father recived the same letter we were about to call and googled them thanks
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Anonymous, at Sat Aug 26, 08:21:00 PM CDT
Thank you for posting this. I got my blue card "award" on August 26, 2006.
By
Roy, at Sun Aug 27, 02:45:00 AM CDT
i just called the people and the first thing they asked is whether i make 40,000 or more. I was like, if i won something what does what i make have to do with anything. I went along with them and even scheduled an appointment. i decided to google them and i am glad i did. thanks BBB. You saved me a lot.
By
Anonymous, at Fri Sep 08, 05:10:00 PM CDT
Thanks for posting this information!!! After receiving this blue postcard looking letter, I googled to see if anyone complained or verified it. How the heck did they even get my information? Annoying...
By
Anonymous, at Sun Sep 17, 12:59:00 PM CDT
Received two blue postcard notifications in the last week-what was clever was the hand-written signature of "Susan Murray" which appears to be hand written...I went to Ask.com and then clicked on this website and saw that the "business" at the "Verification Center," sure enough is totally sleezy...
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Anonymous, at Tue Sep 19, 06:01:00 PM CDT
Hey yall - have to admit I was very excited when I got the call (they've now resorted to calling people) - my husband didn't believe it and I decided to Google first before going any further. Found this website - glad I did. Thanks for all your comments.
NGL
By
NGL, at Fri Oct 06, 11:04:00 PM CDT
You the allegedly aggrieved may have the right to file complaints, as appropriate, using the resources below to as few or as many as you have time…local, state,& federal agencies who usually come round to take action only when inundated with massive numbers of consumer complaints.
If few or no complaints, then an issue is not generally perceived to be a problem.
1. Send/file a consumer complaint with the Conroe City Attorney. Send a complaint, with copy of the electronic Tx AG complaint, to the Conroe City Attorney, Marcus Winberry, 936-522-3030, or email them at admin@cityofconroe.org
2. Send/file a consumer complaint with the Greater Conroe Area Chamber of Commerce 505 West Davis Street/P.O. Box 2347, Conroe, TX 77305, 936-756-6644, or email them at www.conroe.org
3. Send a complaint to the Montgomery County Attorney, David Walker, 207 West Phillips, 1st Floor, Conroe, Texas 77301, Phone: 936-539-7828, Fax: 936-760-6920., or email them at webmaster@co.montgomery.tx.us
4. Send/file an electronic consumer complaint with the Texas State Attorney General's Office of Consumer Complaints, online at: http://www.oag.state.tx.us/consumer/complain.shtml
5. Send/file an electronic consumer complaint with the US Postal Inspection Service
if you feel you've been victimized in a scheme that involves the U.S. Mail.
Electronic form available at the following website:
www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm
6. Send/file an electronic consumer complaint with the Federal Trade
Commission (FTC). This information is then loaded into the “Electronic Sentinel” secure website for access nationwide by law enforcement. You can reach their public website at: http://www.consumer.gov/sentinel/
The electronic consumer complaint form can be reached there or on the FTC website at: https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01
It is good for filing fraud and identify theft complaints.
7. If you were contacted by phone:
a. Register electronically with the nationwide and your state’s “don’t-call list”. It is an effective no cost method for eliminating most telemarketers calls to home or cellphone for a period of five years. Each violation can cost a telemarketer up to $11,000 for calling a registered participant. The nationwide website is at: https://www.donotcall.gov/default.aspx
b. Register with the State of Texas “don’t call list”. This program is administered by the Texas Public Utility Commission and there is a $2.25 fee for each residential or cell phone registered. Registration website at: http://www.texasnocall.com/
c. If youre already registered with the National “don’t call list” file complaints at: https://www.donotcall.gov/Complain/ComplainCheck.aspx
d. If youre already registered with the Texas “don’t call list” file complaints at: www.puc.state.tx.us/ocp/complaints/secure/nocallform.cfm or call 1-888-735-2988 or write to the PUC – Customer Protection Division, P.O. Box 13326, Austin, TX 78711-3326. Each State violation can be assessed up to $500.
8. Should you have a genuine interest in timeshares in Conroe, beyond the something for nothing free Porsche, Mercedes, or BMW…or just have a day to kill to go have fun with developers like the writer, it is suggested that you consider printing off and being armed with a copy of the State of Texas Timeshare Act, under Chapter 221 of the state Property Code, and the rules relating to the Texas Tmeshare Act under chapter 543, and focus upon questions like…do they have a Timeshare Plan and could you have a copy, and is it registered with the Texas Office of Secretary of State and have all fees been paid and current and all amendments filed and current. You may desire to quote from the code and rules to your timeshare marketer the violations, complaints, and disciplinary proceedings sections under chapter 543, as well as the additional section on violations under the Title 12, section 221 of the Texas Timeshare Act, Chapter 221.071 Deceptive Trade Practices, www.trec.state.tx.us/pdf/rules/TimeshareAct-200601/pdf .
File/send a complaint to the Texas Real Estate Commission (TREC), at www.trec.state.tx.us, or call 1-800-250-TREC (8732).
9. Lastly, contact the TV/Radio "action" hotlines to complain for investigation of these type companies. Ole Marvin Zindler is one...all the major local stations have them...
While all of the info is believed to be current...you are urged to visit the websites for any changes regarding consumer complaint filings.
Hope this may be of some benefit...
Concerned citizen
Good luck...
By
Anonymous, at Tue Oct 10, 07:03:00 PM CDT
A new twist to the "blue card"
Today I received a letter that says Official Prizewinner Notification. It states that I have won one of the four prizes above. There is seven prizes listed. New Mercedes Benz M-Class, BMW X5 or Porsche-value $49,000.00, $40,000.00 cash, or a $1500 shopping spree, or a 5-day-4-night Exotic Island-$806 value or $500.00 cash.
It also says I am guaranteed a four day cruise, two night and plane fare for two to Orlando or Las Vegas in addition to one of the four above ETC
Signed Susan Murray, Awards director. Call 1-888-383-7151 within 72 hours.
Expires 21 days from postmark. There is no postmark on envelope
Roy
By
Roy, at Tue Nov 14, 03:10:00 PM CST
I got the card too and just for grins I decided to call them. Holy script-reader! The first thing out of this guys hole was, "can you confirm your phone number?" I informed him that I do not give out my number. He then said, "well, we have your number, I just need you to confirm it." I told him again that I would not give my phone number, however, I would make a deal with him. I told him that if he could tell me the first three numbers, I would tell him my last four. He started to get flustered and I could detect some frustration in his voice......."earn your money, scammer!"
By
Anonymous, at Wed Nov 29, 11:50:00 AM CST
I too have received the Little Blue Card of False Hopes. A week or two ago I also got one of their letters. I decided to check it out today. Glad I did. Thanks for keeping the 'net informed. :)
- Woody
By
Anonymous, at Mon Dec 04, 07:29:00 PM CST
Wow!!!! Yippieeee!! I’m a winner too!!!!! Just got my first mailing today (Jan,4,2006). Got to love Google, and all the fine people (like you Brian) who post this stuff on the web.
Thanks,
Larry
By
videoguy, at Thu Jan 04, 04:09:00 PM CST
Here it is Jan 14, 2008 and they're still at it. The Phone # has changed, but Susan Murray is still signing the cards. The current #(for comparison purposes) is 1-800-309-8853.
By
anymouse, at Mon Jan 14, 06:51:00 PM CST
I got the letter in the mail too. Another number they are using is 1-800-238-9720. Thanks for doing taking the time to do the research so the rest of us can safely avoid this. Cheers Mate!
By
Ares_88x, at Mon May 19, 05:28:00 AM CDT
I just recieved a letter from AVC Travel stating I won a cruise. It sounded very fishy so I decided to google it, I found the information you posted about them, and that confirmed my suspicions.You have saved me a lot of headaches. Thank you so much.The tickets and letter will be shredded to pieces.
By
chantalmonchery45, at Wed Jul 09, 04:21:00 PM CDT
July 17th, 2008. Just received my "boarding voucher" from Miami to the Bahamas or Galveston to the Mexican Riviera. I've also won the new Mercedes Benz M-Class, BMW X5 or Porches Cayenne - value $49,000 or $40,000 CASH; or the $1,500 shopping spree at Saks fifth Avenue, Nordstrom, Macy's, Sears, or Wal-Mart; Or the 5-day/4-night exotic Island adventure - $806 value; or $500 cash. Got all that? lol
Skeptical at best when I saw it and popped it into Google
By
Jason, at Thu Jul 17, 06:24:00 PM CDT
Thanks so much for all these comments and info regarding AVC Travel.In the past i to have recieved the little blue cards, but today was something totally different.Recieved a Letter informing me i had WON as part of their "INSTANT GOLD GIVEAWAY", like the others,it went on to say i had won either a New Mercedes,Or a BMW,Or a Porche,or $40,000.cash or $1,500.00 shopping spree at either,SAKS,Nordstroms,Macy's,Sears Or...LOL...Wal-Marts...or...5 Day/4 Night Exotic Island Adventure Or $500.cash and ontop of that...I Had Won a 4 Day Royal Caribbean Cruise For 2 Or The Mexican Rivera Or i could Choose a "FREE" getaway for 2 to either Orlando Or Vegas for which they sent me a "Passenger & Baggage Check " Voucher....both look so realistic...infact to good to be true as they say...so i googled AVC Travel and Luckily found this site and all of the helpfull comments...i for one will NOT!!! be calling them or doing anything else but throwing them away. Thanks for all the helpfull Info!!!
Don R.
By
Boilertech, at Tue Jul 22, 06:39:00 PM CDT
I just received a letter from AVC Travel with authentic looking "Boarding Voucher & Passenger and Baggage Check" for airfare to Las Vegas or Orlando and a cruise to the Mexican Riviera on Royal Caribbean or Princess Cruise Lines. The letter states I have won a "Hybrid Toyota or a Lexus SUV", a shopping spree at Saks, nordstrom, Macy's etc. The thing that baffled me was there was no small (microscopic) print about this scam. this is real rip off and the people are being dishonest in not disclosing that this is a promotion and you need to buy something.
By
clathi, at Sat Aug 09, 04:13:00 PM CDT
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